Business Alcohol Compliance Training
Our training program is geared for Restaurants, Convenient Stores, Licensees, Managers and employees on the Liability and Responsibility associated with the sale of alcohol On- or Off-Premise. Our staff can train you onsite at your business or at any one of our many training locations. Training classes cover Georgia Law and Ordinances in your local area. We offer 1-2 hour training seminars along with Monthly, Quarterly, and Semi-Annual training programs to fit any budget and business size. The potential of lost clients and revenue due to one underage sale or one liability law suit could devastate your business. Operation 21, LLC is dedicated to assisting your business as a preventive measure.
State Compliance Program
For Package Sales
- 2 hour, in-depth, on-site training on current alcohol-related regulations at the state level on Georgia law, ordinances and codes
- Quarterly seminars with updates to state law and reinforcement of previous training
- Certificate of Completion for all participants who pass the exam
- 50% discount from the market rate
Local Package Sales Program
State, County & Municipality
- Initial 2 hour, in-depth, on-site training for all staff on state, county and municipality regulations
- 24x7 Hotline for questions and advice
- Monthly onsite reinforcement classes
- Certificate of Completion for all participants who pass the exam
- 50% discount from the market rate
What Our Training Covers
Thorough understanding of current state, county and municipality laws, ordinances and codes — section by section
Understanding liabilities affecting both the store and individuals personally
Your rights under state and local law if a violation occurs
How to properly check IDs and spot fake identification
How to determine levels of intoxication in patrons
Effective techniques for handling difficult situations responsibly
Additional Services
Compliance Check Service
Our service investigates whether your servers are correctly checking IDs to verify legal drinking age. We provide documented evidence that you are routinely following proper procedures — extremely valuable in court or before the liquor board. We custom tailor each engagement to your needs.
Legal Counsel Referral
If a server is ticketed for serving a minor or someone intoxicated, legal counsel is available through McFarland and McFarland. This reputable law firm provides outstanding service. Retention of counsel protects both the server and your establishment.
Court Service
If you ever need to defend your establishment or liquor license, we testify at court or administrative hearings as a witness to your diligent staff training and testing. This service is included in all monthly contracts.